Skip to main content

ARTICLE 11: KYC & Identity Verification

Account & Billing

N
Written by Nicholas Bryan-Boateng

ONYX requires identity verification before payouts can be processed.

When Is It Required?

KYC (Know Your Customer) verification is required before you can submit your first payout request on a Diamond funded account.

What's Required?

  • Government-issued photo ID (passport, driver's license, or national ID)

  • A W-9 form (for US-based traders) — required for tax compliance before any payout is released

How to Complete It

You'll be prompted to complete verification directly from your dashboard when your account becomes eligible for payout. The process is handled securely through our identity verification partner.

How Long Does It Take?

Verification is typically completed within a few minutes. In some cases, manual review may take up to 24 hours.

What Happens If I Don't Complete It?

Payouts will be held until both KYC approval and W-9 submission are on file. Trading is not affected — only payout processing is gated.

Did this answer your question?