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Account Management

How ONYX Futures accounts are managed in the dashboard: sections, one-time purchase model, resizing rules, failed-evaluation options, and how many accounts you can hold, scoped separately for the Standard tracks and Express to Live.

How ONYX Futures accounts are managed: the dashboard sections, one-time purchase model, resizing rules, what happens on a failed evaluation, and how many accounts you can hold at once. Rules are scoped by product family: the Standard tracks (Sapphire/Ruby, Flex/Flex Funded, Gold/Platinum) versus Express to Live (Ruby-X and Platinum-X). Manage everything at dashboard.onyx-futures.com.

Dashboard sections

Section

What you do there

Home

View real-time P&L, account balance, and your trading performance chart.

Evaluations

See all your accounts (Standard and Express to Live), their current status, and progress toward passing.

Payouts

Submit payout requests and view payout history. Standard funded accounts: one request per week. Express to Live live accounts: daily requests. See the payouts article for full rules.

Profile

Update personal info, complete KYC, and upload tax forms: W-9 for US traders, W-8BEN for traders outside the US.

Help

Access the platform setup guide and FAQ.

Buying and owning an account

Applies to both families (Standard and Express to Live). Every account is a one-time purchase. There is no subscription and no monthly or recurring billing, so there is nothing to cancel. Once you buy an account it stays yours until you pass it, breach it, or it is otherwise closed. Standard billing is a one-time fee via PayPal; the fee is non-refundable after credentials are issued. Do not conflate this one-time model with a subscription: there is no renewal charge on any account.

Changing account size

You cannot change the size of an existing evaluation on either family. To trade a different size, purchase a new evaluation at the size you want. What "size" means differs by family:

Family

Size means

Available sizes

Standard (Sapphire, Flex, Gold)

Account balance

Flex 25K/50K/100K/150K; Sapphire 50K/100K/150K; Gold 50K/100K/150K/200K.

Express to Live (Ruby-X, Platinum-X)

Drawdown / risk budget (not a balance)

$1,000, $1,500, $2,000, $3,000.

If you fail an evaluation

If you breach during an evaluation, that account fails. Your two options are the same on both families: buy a reset (restarts the same size with metrics cleared) or buy a new account. Both are one-time payments, and there is no limit on the number of resets. See current pricing at onyx-futures.com.

Express to Live specifics: a breach during either the evaluation or the buffer phase closes that account and is resettable. The evaluation and buffer are simulated. Only the Express to Live LIVE account trades real live capital, and reaching the live account is not a failure state.

How many accounts you can hold

The two families have SEPARATE caps. Do not add them together or apply one family's limit to the other.

Family

Maximum accounts at once

Cap is measured by

Standard, non-Gold (Sapphire/Ruby, Flex/Flex Funded)

Up to 10

Account count

Standard, Gold track (Gold/Platinum)

Up to 5

Account count

Express to Live (Ruby-X, Platinum-X)

Up to 6 active

Combined drawdown, capped at $6,000 total (not by account balance and not by count alone)

Each account is bought and passed on its own. For full Express to Live rules see Express to Live (Ruby-X and Platinum-X).

Do not conflate: Standard vs Express to Live account caps

Dimension

Standard tracks

Express to Live

Max accounts at once

Up to 10 (up to 5 on the Gold track)

Up to 6 active

What limits it

A fixed account count

Combined drawdown of $6,000 across active accounts

What "size" is

Account balance ($25K to $200K)

Drawdown / risk budget ($1,000 to $3,000)

Password reset

Use the "Forgot Password" link on the login page at dashboard.onyx-futures.com/login.html. If you cannot reset your password, contact support at [email protected] (replies within one business day).

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